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Frequently Asked Questions

Is ordering from your website safe?
     Yes, we use a reliable and secure passage for transaction data.  All credit card information is encrypted when 
     transferred to our site using the industry-standard 128-bit encryption.

Can I place an order without giving my credit card information on-line?
     Yes, you may use our on-line order form.  Simply print the form, fill in the blanks, and submit it to us:
           1. Fax it to: 256-536-3053 or
           2. Call it in to our toll-free number 877-835-8316 or
           3. Mail it with a check or money order to:
                      Parkway Scrubs
                      2006 Memorial Parkway
                      Huntsville, AL  35801

What styles and colors do you monogram in?
     We monogram in 2 font styles: block and script.  
     Placement is left chest (as if you are wearing the garment).  
     You may select black, white or navy thread color. 
     Please make choices carefully.  Monogrammed item(s) are not returnable.
block example script
script example

How long will it take to process my order?
     Your order will be processed and item(s) that are in stock are shipped within 2 business days. Item(s) not in 
     stock will be special ordered and require 2-3 weeks for delivery. Monogrammed item(s) add 7-10 business days 
     to delivery time.  We will notify you by e-mail if there is a delay in shipping.

Do you ship internationally?
   No, we currently do not ship internationally.
How should I send a return or exchange?
     Simply print and complete the "Satisfaction Guarantee" instruction form.  Send the item(s), and the completed 
     form via insured, prepaid U.S. mail or UPS to:
                      Parkway Scrubs
                      2006 Memorial Parkway
                      Huntsville, AL  35801

Do I need a return authorization?
      No, as long as you are returning an item within 30 days of purchase, the item is unworn and the original tags 
      are attached. 
How do I contact you?
       call toll-free: 1-877-835-8316
       or e-mail:

Parkway Scrubs  ~  2006 Memorial Parkway  ~  Huntsville, AL 35801  ~  256-536-5367 (local)  ~  877-835-8316 (toll-free)
Store Hours: M-F 8:30am-6pm CST  ~  Sat 10am-4pm CST  ~  Sun Closed
©2003-2020 Parkway Scrubs. All rights reserved.